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The $5,500 Bank Teller. The Real Cost of Losing Hourly Employees.
I was at the bank recently and noticed that a teller who often helped me hadn’t been there in a while. I didn’t know her name, but always enjoyed our interactions. After asking about her, I was told...
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Lessons from Steve Jobs
A friend recently lent me the book, Steve Jobs. I was excited to go through it because I had done a lot of consulting at Apple in the 80’s and 90’s, and wanted to see the author’s view of those times....
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Infographic: Bad Managers Top List of Employee Complaints
We’ve heard many employee complaints through the years, but the issue that consistently ranks high is that of poor leadership and bad managers. Check out this handy infographic for some eye-opening...
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